1. Order Processing Time

Orders are processed within 1–2 working days after payment confirmation. During sales or peak times, this may extend slightly. We ensure quality checks before dispatch. Once ready, your order is handed over to our trusted shipping partners. You’ll receive a tracking link once shipped.

2. Shipping Locations

We currently deliver across Pakistan. All locations must be serviceable by our courier partners. If your area is not supported, we will inform you during checkout. Delivery charges may vary depending on the city or region.

3. Estimated Delivery Time

Delivery typically takes 3 to 4 business days within Pakistan. Delays due to weather, holidays, or other unforeseen events may occur. We’ll inform you in case of unexpected hold-ups. Our goal is always timely and reliable delivery.

4. Shipping Charges

A flat shipping fee of PKR 250 applies to all orders. However, orders above PKR 4000 qualify for free shipping. All charges are clearly shown at checkout before payment — no hidden costs.

5. Order Tracking & Updates

Once shipped, you’ll receive tracking details via email or SMS. You can monitor your parcel status in real time. If you face issues with delivery, our support team is ready to help. Tracking ensures transparency and builds trust. Always keep your contact info accurate for timely updates.